Online reputation software & services

AI-Powered Tools to Boost Online Reputation & Win Customers

Your potential customers don’t just find you—they find your competitors, too. The one thing that makes them choose you over anyone else? Your online reputation. Make sure it’s working for you, not against you.

online reviews management tools, improve online reputation and local seo
Search online reviews before buying

Searches for reviews have increased by more than 35% over the past two years.

customer consider online reviews before buying

Nearly 95% of shoppers read online reviews before making a purchase.

customers trust online reviews from other customers before buying

88% of buyers are influenced in their buying decision by online reviews.

Sources: Think with Google, Spiegel Research Center, and Zendesk

Online reputation software & services

AI-Powered Tools to Boost Online Reputation & Win Customers

online reviews management tools, improve online reputation and local seo

Your potential customers don’t just find you—they find your competitors, too. The one thing that makes them choose you over anyone else? Your online reputation. Make sure it’s working for you, not against you.

Search online reviews before buying

Searches for reviews have increased by more than 35% over the past two years.

customer consider online reviews before buying

Nearly 95% of shoppers read online reviews before making a purchase.

customers trust online reviews from other customers before buying

88% of buyers are influenced in their buying decision by online reviews.

Sources: Think with Google, Spiegel Research Center, and Zendesk

Manage All Online Reviews From One Place

Manage All Online Reviews From One Place

Take control of your online reputation with our powerful, easy-to-use dashboard. Get all your reviews from top sites in one place, sorted by source, rating, and status. Stay ahead with instant email alerts for new feedback—so you’re always in the loop and ready to respond. Never miss a beat, and turn every review into an opportunity to impress.

Manage Online Reviews From Top Review Sources

Google | Facebook | Yahoo! Local | Booking.com | Expedia.com | Indeed.com | TripAdvisor | Trustpilot | Foursquare | Truelocal | Yelp | Hotels.com | Cars.com | Glassdoor | Houz | Carguru |

And Many More.

Everything You Need To Control Your Online Reputation

Reviews Response

Respond to all reviews from one place

Respond faster and smarter with AI-powered suggestions that are authentic, multi-lingual, and SEO-ready. Pick from pre-designed templates for quick, consistent replies. Give every review, good or bad, the attention it deserves. Keep happy customers engaged and handle any issues swiftly to show you’re serious about top-notch service. Turn each response into a trust-building tool and make your reputation shine.

Reviews Requests

Request online reviews with ease

Boost your business with our fully automated review collection tool! Reach customers through branded email and SMS to collect reviews quickly. Use our NPS (Net Promotor Score) feature to check customer satisfaction before requesting reviews—boosting 5-star ratings and handling less satisfied customers with care. Build trust, attract more customers, and watch your sales soar!

Brand Monitor

Hear What’s Being Said About You Online

Monitor when your business is mentioned in a variety of sources, including news outlets, blogs and social networks.

Customer Sentiment

Leverage Machine Learning for Sentiment Analysis

Identify the most prevalent and trending keywords customers talk about and uncover insights that lead to smart and data-backed business decisions.

Benchmarking

You vs. Competitors

Use competitive benchmarking to see how your business performs against the competition in regards to review ratings, total reviews, local search and social media platforms.

Reviews Widget

Display Reviews on Your Website

Use our reviews widget to showcase real customer testimonials on your website or share top reviews on social media with just one click. Let happy customers speak for you, building trust and boosting sales effortlessly.

online reviews widget show google reviews on my website

Why ORM is Essential For Your Business?

Why business need ORM online reputation management

Positive First Impression

72% of people will only interact with brands if they have positive reviews. Potential buyers look for unbiased opinions online and trust your business more if they see other customers praising your brand.

Conflict Resolution

Responding to your negative reviews is the best way to demonstrate to your customers that you take their issues seriously and have set standards for how your business operates.

Build Brand Loyalty

People love to vouch for the brands they trust. Loyal customers will promote your business through positive mentions and reviews online.

More Customers & Profit

Effective reputation management will help you stand out from the crowd, and positive attention will turn potential customers into buyers.

Choose the Perfect Plan for Your Business

Explore our tailored reputation management packages designed to fit your needs. Find the plan that helps you build trust, enhance visibility, and boost growth.

Standard

Essential tools to get started
  • Manage reviews on Google and Facebook
  • Respond to Google and Facebook reviews from the dashboard
  • Edit or delete any default review response templates
  • Review Display Widget: Display your best reviews on your website
  • Insights: Understand customer feedback with sentiment analysis technology
  • Monitor listings on Google and Facebook
  • Deliver Daily Digest emails and Executive Reports

Professional

Everything in Standard Plus:
  • Manage reviews on 100+ other sources
  • Create an unlimited number of custom review response templates
  • Monitor listings on Google, Facebook and 100+ other sources
  • AI-powered responding to create authentic replies
  • Track review edits
  • Monitor online citations
  • Monitor up to 3 competitors
  • Monitor online mentions
  • Monitor your social media presence

Premium

Everything in Professional Plus:
  • SMS and Email review gathering tools
  • Send an unlimited number of email review requests each month
  • Gauge level of satisfaction with NPS before requesting a review
  • Create automations and workflows for NPS and Review Collection
  • Email templates with AI

Have questions or need a plan tailored to your needs?

Contact us for a free consultation, and we’ll help you choose the plan that fits your goals.

Optional Add-ons

Integrated AI-Powered Apps

ai digital marketing software apps

Customise your plan with AI-powered add-ons that seamlessly integrate with ReputaHUB's CRM, analytics, and automation for effortless digital marketing management.

Local SEO app. List your business and manage google business profile

Local SEO App

Rank higher on local searches. Manage Google business profile and sync business data across pivotal directories, maps and apps.

Starting from $10/month

online reputation management software

Online Reputation

Monitor what people are saying about you online and improve your visibility in local search.

Starting from $15/month

social media scheduler software

Social Media Scheduler

 Post everywhere from one place: Publish and schedule posts for all your social accounts including Facebook, Instagram, Google My Business, X, TikTok, and LinkedIn.

Starting from $15/month

email marketing automation software

Email Marketing

Reactivate cold leads, engage new ones, and boost sales with this easy to use email and SMS AI powered marketing automation software.

Starting from $50/month

Ai webchat integrated to crm

AI Webchat

AI Webchat widget that knows your business and chats with many customers at the same time, in any language, 24/7 - And adds all contacts to your CRM.

Starting from $60/month

w

Wordpress Hosting

State-of-the-art infrastructure for secure, reliable, and Google-fast WordPress hosting — Enjoy daily backups, free SSL certificate and unlimited bandwidth.

Starting from $35/month

See How We’ve Helped Businesses Like Yours Thrive

Discover how ReputaHUB is transforming businesses and helping digital marketers streamline their workflow, boost efficiency, and achieve remarkable results.

Managing our digital presence across all our locations has never been simpler. ReputaHUB’s centralized dashboard and comprehensive reporting tools help us track performance and optimize strategies for each branch. The insights we get are invaluable.

Mutasem N.

Regional Manager, Rakeen Tourism Investments

ReputaHUB makes managing multiple client accounts a breeze. The seamless integration of analytics and workflow automation has boosted my productivity and helped me deliver exceptional results. The best part? It saves me so much time!

Rachel K.

Independent Marketing Consultant

Your business deserves to stand out locally, too. Let us make it happen.

Frequently Asked Questions

Find out more about how our Online Reputation Management and Online Reviews tools work to drive results for your business.

What is Online Reputation and Reviews Management?

Online reputation management (ORM) and reviews management involves monitoring, influencing, and improving public perception of your brand by managing online reviews and interactions. Our service ensures that your business maintains a positive online presence, enhancing customer trust and satisfaction.

Why is Online Reputation Management Important?

Reading online reviews has become the first step for the modern shopper! Business owners understand their online reputation matters, but managing and responding to every online review is time-consuming.

Responding to online reviews shows current and potential customers that their feedback and their business are valued, causing them to choose your business over your competitors.

Also, search engines only want to recommend the most credible businesses, and one way you can build this credibility is by having online reviews consistently responded to.

Why is it important to respond to both positive and negative reviews?

Responding to all reviews shows customers and search engines that your business values feedback and is engaged with its clientele. This not only enhances customer loyalty but also signals to search engines that your content is current and relevant.

How does managing online reviews improve my business’s SEO?

Regularly managing and responding to reviews increases search engine visibility by generating fresh, relevant content that search engines value. This activity helps improve your business’s local SEO, driving more organic traffic to your site.

What is the best strategy to get more 5 stars reviews?

To help you proactively manage your online reputation, Our Premium Package offers a Net Promoter Score (NPS) survey feature. Instead of sending review requests directly to your customers—potentially leading to negative public reviews on platforms like Google Business Profile and Facebook—you can use NPS surveys to first gauge customer satisfaction. This gives you the opportunity to address any issues and improve your services, ultimately increasing the chances of receiving positive feedback on review sites and handle any negative experiences directly with the customer before they leave a review. And the best part, you can automate this workflow on ReputaHUB!

Can you remove negative reviews from the internet?

While we cannot remove negative reviews from third-party sites, we specialise in mitigating their impact through strategic responses and by encouraging more positive reviews, which can dilute the visibility of negative feedback. Contact us to discuss a suitable strategy for your business’ online reputation.

What are the platforms you can manage online reviews from?

Google, Facebook, Yahoo! Local, Booking.com, Expedia.com, Zillow, Indeed.com, TripAdvisor, Apartments.com, Yelp, Glassdoor.com, Grubhub, Hotels.com, Cars.com, Cargurus, Apartment Guide, Better Business Bureau, OpenTable, Trustpilot, Avvo, Edmunds, Wellness.com, DealerRater, Houzz, Angi (Angies List), Healthgrades, Zocdoc, Vitals, Rade MDs, A Place For Mom, Caring.com, Senior Advisor, Weedmaps, Leafly, Insider Pages, Carafe, Citysearch, Foursquare, TrueLocal . . . and many more!

Do you offer a service to manage online reviews?

Yes! We offer a service to request and respond professionally to all reviews, whether they’re positive or negative. We work with you to determine the preferred style and tone for responses and even incorporate SEO techniques to improve visibility. For negative reviews, we consult with you on the best approach, making sure responses align with your brand’s voice and values. For more information on our services contact our sales team.

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