AI-powered CRM & Customer Operations Platform

Turn scattered leads, pipelines, tasks & reviews into one AI-powered command center.

ReputaHub is an AI-powered CRM and customer operations platform that unifies your sales pipeline, lead capture, task management, and reputation monitoring — so you always know what to do next and who needs attention.

Single view of customers & work – across CRM, pipeline, tasks and reviews.
AI helps prioritise leads, accounts and issues that actually move the needle.
Today in ReputaHub
AI command center · All teams
AI insights enabled
Deals in pipeline
36
8 ready for follow-up today
New leads
18
Forms · chat · Google Business
Open tasks
24
5 overdue · auto-reminders on
New reviews
7
2 need a response today
AI priority queue
ReputaHub highlights: 3 high-value deals to unblock, 1 at-risk account, and 2 negative reviews to respond to — across all channels — in one view.
Designed for complex, real-world operations:
Consulting & advisory firms Specialist agencies Multi-location & B2B enterprises
Who we support

A platform that adapts to your delivery model.

ReputaHub underpins three types of organisations – whether you sell services directly, act as the expert behind the scenes, or orchestrate multiple locations and teams.

Consultants & advisors

Build your own “digital operating system” for clients. Keep your frameworks and IP on Top, while ReputaHub provides the infrastructure underneath.

  • CRM and pipelines aligned with your methodology
  • Automated follow-up and stakeholder communication
  • Board-ready reporting and executive dashboards

Specialist agencies

Run campaigns, funnels and client communication from a single source of truth – instead of juggling disconnected tools.

  • Shared inboxes across channels and brands
  • Automation templates you can clone and customise
  • Performance views by client, campaign or segment

Enterprises & multi-location teams

Give leadership a clear view of the customer journey while keeping local teams empowered with simple tools that fit their day.

  • Central CRM with location or business-unit context
  • Standardised journeys with room for local nuance
  • Analytics for growth, CX, and operational efficiency
What’s inside

The core systems of a modern, digital-first operation.

ReputaHub combines CRM, marketing automation, analytics and customer engagement into one infrastructure – so everyone is looking at the same truth.

Unified CRM & pipelines

Capture and manage leads, accounts and opportunities in one place – aligned with how your business actually sells and delivers.

Segmented pipelines B2C & B2B-friendly Role-based views

Marketing & CX automation

Build journeys that connect marketing, sales and service. Keep follow-ups and touchpoints running even when the team is busy.

Multi-step journeys Email & SMS Task automation
🗨

Centralised customer engagement

Bring enquiries, conversations and reviews into a single inbox. No more chasing screenshots and forwarding threads.

Shared inbox Reviews & Q&A AI-assisted replies
📊

Analytics & operational clarity

See what’s really driving growth, customer satisfaction and workload – and where friction sits in the journey.

Funnel analytics Location / segment views Early risk signals

Reputation & brand presence

Make sure what customers see online matches the quality of what you deliver – across search, maps, and key touchpoints.

Profile management Review generation CX feedback loops
⚙︎

Advisory-led implementation

Technology is only half the story. We help design the operating model, roles, and routines that turn ReputaHub into daily practice.

Playbooks & governance Team training Ongoing optimisation
Engagement model

From scattered tools to a coherent digital backbone in three phases.

We pair platform implementation with strategic thinking – so the result supports your growth plan, not just “go live” dates.

1

Discovery & digital landscape audit

We map your current stack, customer journeys and operational realities – then identify gaps, overlaps and quick wins.

  • Systems and data-flow review
  • Customer journey and CX mapping
  • Prioritised roadmap for the next 90 days
2

Architecture & implementation

We configure ReputaHub around your go-to-market and operating model – including data structures, automations and reporting.

  • Pipelines, segments and roles set up correctly
  • Core journeys for acquisition, onboarding and retention
  • Dashboards your leadership will actually use
3

Adoption, optimisation & scale

We support your team (or your client teams) to adopt the system, refine it, and extend it to new markets or business units.

  • Routines and governance for day-to-day use
  • Continuous improvement based on live data
  • Support for new initiatives and growth projects
For consultants & agencies

Turn ReputaHub into the infrastructure behind your advisory or service offering.

Keep your positioning as the strategist or specialist. Use ReputaHub to deliver CRM, automation, analytics and CX improvements without building your own platform from scratch.

  • Run multiple clients from one core infrastructure
  • Demonstrate impact with clear, shareable reporting
  • Maintain ownership of relationships and strategy
Ideal for niche vertical specialists Supports retainer & project work
For enterprises & operators

Give leadership a single view of growth, CX and operations.

ReputaHub sits across your customer-facing teams and channels, so you can see what’s happening, why, and what to do next.

  • Standardised processes with room for local variation
  • Aligned metrics across marketing, sales and service
  • Support for cross-functional transformation projects
Suitable for regional & global teams Works alongside your existing stack
Engagement options

Choose the level of partnership that fits your stage.

Whether you’re validating the fit, rebuilding your digital backbone, or rolling out across multiple units, we start with a conversation and build from there.

1. Digital Infrastructure Audit & Blueprint

A concentrated engagement to clarify your current digital ecosystem and define a practical, staged roadmap for ReputaHub and related improvements.

Best for: leadership teams and consultants planning the next phase.
  • Audit of systems, data flows and customer journeys
  • Gaps, risks and opportunity analysis
  • 90-day and 12-month roadmap recommendations
Enquire about the audit

2. Implementation & ongoing strategic partnership

We design, implement and help operate ReputaHub as your core digital infrastructure – alongside your existing tools where needed.

Best for: scaling consultants, agencies and enterprises who want a long-term partner.
  • Platform configuration and data migration support
  • Coaching and training for internal teams
  • Regular optimisation and expansion support
Talk about a partnership

Not sure how ReputaHub fits your current stack?

Bring your questions and constraints to a short call. We’ll be honest about whether ReputaHub is the right layer for you – and what would need to change for it to work.

Next step

Share context. We’ll bring options.

Tell us a little about your organisation, your role, and the challenges you’re trying to solve.
We’ll follow up with questions and a link to schedule a call.

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